This Privacy Policy applies to Michell + Marteen LLC ("Michell + Marteen," "M+M," "we," "us," or "our"), a Georgia limited liability company, and to all websites, platforms, services, and digital properties owned or operated by Michell + Marteen and its portfolio companies, including Maven, Brightstack, SyncIQ, and M+M (collectively, the "Services").
By accessing or using any of our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree, you must immediately discontinue use of our Services.
We collect information in the following categories. Collection may occur automatically, directly from you, or through third parties.
We reserve the right to combine any of the above categories of information and to use the combined data as described in this policy.
Michell + Marteen uses collected information for any lawful business purpose, including but not limited to:
We may process your information without your knowledge or consent where permitted or required by applicable law.
We do not sell your personal information to third parties for their direct marketing purposes. However, we may share your information in the following circumstances:
Information may be shared freely among Michell + Marteen LLC and its portfolio companies — including Maven, Brightstack, SyncIQ, and M+M — for the purposes described in this policy. Each entity operates under the same data practices.
We may share information with third-party vendors, contractors, and service providers who perform functions on our behalf, including hosting, analytics, payment processing, email delivery, CRM, and marketing automation. These parties are authorized to use your information only as necessary to perform their services for us.
In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. You will be notified via email or prominent notice on our website of any such change in ownership.
We may disclose your information if we believe in good faith that disclosure is necessary to: (a) comply with applicable law, regulation, or legal process; (b) respond to lawful requests from government authorities; (c) enforce our Terms of Service or other agreements; or (d) protect the rights, property, or safety of Michell + Marteen, its users, or the public.
We may share your information for any other purpose with your explicit consent.
Michell + Marteen retains personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. Criteria used to determine retention periods include: the duration of our relationship with you, whether there is a legal obligation to retain the data, and whether retention is advisable given our legal position (such as applicable statutes of limitations).
We reserve the right to retain anonymized or aggregated data indefinitely for analytics, research, and business purposes.
We use cookies, web beacons, pixels, and similar tracking technologies to operate our Services, analyze usage, and deliver relevant advertising. By using our Services, you consent to our use of these technologies.
You may control cookies through your browser settings. Note that disabling certain cookies may limit the functionality of our Services. We are not responsible for any degraded experience resulting from your cookie preferences.
We may also use third-party analytics services (such as Google Analytics) and advertising platforms that set their own cookies. We do not control these third-party technologies and their use is governed by the respective privacy policies of those third parties.
Our Services may contain links to third-party websites, applications, and services. This Privacy Policy does not apply to those third-party services, and we are not responsible for their privacy practices. We strongly encourage you to review the privacy policies of any third-party services you access through or in connection with our Services.
The inclusion of a link to a third-party service does not imply our endorsement of that service or any association with its operators.
Our portfolio companies and the M+M Studio may integrate with third-party tools including but not limited to CRM platforms, scheduling software, communication tools, and payment processors. Your use of those integrations is subject to the privacy policies of the respective third parties. Michell + Marteen assumes no liability for the data practices of third-party integrations.
Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to access, correct, or delete data we hold about you, or to restrict or object to certain processing. To exercise any such rights, contact us at the address provided in Section 12.
We will respond to verifiable requests within the timeframe required by applicable law. We reserve the right to verify your identity before processing any request and to deny requests that are excessive, repetitive, or legally impermissible.
Georgia does not currently have a comprehensive state privacy law. Your rights are governed by applicable federal law and this policy.
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA). Please contact us to submit a verifiable consumer request.
You may opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in any marketing email or by contacting us directly. Opting out does not affect transactional or service-related communications.
Our Services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected personal information from a child under 18 without appropriate consent, we will take steps to delete that information promptly. If you believe we have collected information from a minor, please contact us immediately.
Michell + Marteen implements commercially reasonable technical and organizational measures designed to protect your information against unauthorized access, disclosure, alteration, or destruction.
Michell + Marteen reserves the right to modify this Privacy Policy at any time, at our sole discretion, without prior notice. Changes will be effective immediately upon posting to our website. The "Last Updated" date at the top of this page will reflect the date of the most recent revision.
Your continued use of our Services following the posting of any changes constitutes your acceptance of the revised policy. If you do not agree to any modification, your sole remedy is to discontinue use of our Services.
We encourage you to review this policy periodically. We are not obligated to notify you of changes beyond updating this page.
For questions, concerns, or requests regarding this Privacy Policy or our data practices, contact us at:
Michell + Marteen LLC
Houston, Texas
privacy@michellmarteen.com
We will make reasonable efforts to respond to legitimate inquiries in a timely manner. Submission of a request does not guarantee a specific outcome.