These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Michell + Marteen LLC, a Georgia limited liability company ("Michell + Marteen," "M+M," "we," "us," or "our").
By accessing or using any website, platform, product, service, or digital property owned, operated, or provided by Michell + Marteen or its portfolio companies — including Maven, Brightstack, SyncIQ, and M+M (collectively, the "Services") — you agree to be bound by these Terms in their entirety.
These Terms apply to all visitors, users, customers, and others who access or use any of the Services, regardless of whether they have created an account or entered into a separate written agreement with us. A separate written agreement, if executed, governs only to the extent it expressly supersedes these Terms; all other provisions of these Terms remain in full force.
Michell + Marteen LLC is a parent holding company that owns and operates a portfolio of AI-driven software and automation businesses. M+M is not a licensed legal, financial, medical, or professional advisory firm. Nothing on our websites or in our Services constitutes legal, financial, tax, medical, or other regulated professional advice.
Our portfolio companies operate independently. Michell + Marteen LLC is a separate legal entity from Maven, Brightstack, SyncIQ, and M+M. Engaging with a portfolio company does not create a contractual relationship with Michell + Marteen LLC unless expressly stated in a signed written agreement.
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services solely for your lawful personal or internal business purposes.
You agree not to, and will not permit others to:
If you create an account with any of our Services, you are solely responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use. We are not liable for any loss or damage arising from your failure to comply with this requirement.
All content, materials, software, designs, trademarks, service marks, logos, trade names, and intellectual property contained in or associated with the Services — including but not limited to text, graphics, code, data, workflows, automation configurations, and AI model outputs — are the exclusive property of Michell + Marteen LLC or its licensors and are protected by applicable intellectual property laws.
Nothing in these Terms grants you any ownership interest, license, or right to use any M+M intellectual property except the limited use license expressly described in Section 3. Any unauthorized use constitutes infringement and may subject you to legal action.
By submitting, uploading, or transmitting any content to our Services ("User Content"), you grant Michell + Marteen and its portfolio companies a worldwide, royalty-free, irrevocable, perpetual, sublicensable license to use, reproduce, modify, adapt, publish, translate, distribute, and display that content in connection with operating and improving our Services. You represent and warrant that you have all rights necessary to grant this license and that your User Content does not infringe any third-party rights.
No advice, output, or information — whether oral or written — obtained from Michell + Marteen or through the Services shall create any warranty not expressly stated in these Terms. You assume all risk associated with your use of the Services and any reliance on information provided therein.
To the extent any liability of Michell + Marteen is not fully disclaimed under applicable law, our total aggregate liability to you for all claims arising out of or relating to these Terms or the Services shall not exceed the greater of: (a) the total amount you paid to Michell + Marteen or the applicable portfolio company in the twelve (12) months immediately preceding the event giving rise to the claim, or (b) one hundred U.S. dollars ($100.00).
Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability is limited to the fullest extent permitted by law. The limitations in this section are fundamental elements of the basis of the bargain between M+M and you.
You agree to defend, indemnify, and hold harmless Michell + Marteen LLC, its portfolio companies, parent entities, affiliates, and each of their respective officers, directors, members, employees, agents, licensors, and service providers from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and attorneys' fees arising out of or relating to:
Michell + Marteen reserves the right, at your expense, to assume exclusive control of the defense of any matter subject to indemnification. You agree to cooperate fully with M+M's defense of such claims and not to settle any such matter without M+M's prior written consent.
Our Services may integrate with, link to, or rely upon third-party platforms, tools, applications, and services. These include but are not limited to payment processors, CRM systems, scheduling platforms, communication tools, marketing automation platforms, and AI model providers.
Michell + Marteen is not responsible for the availability, accuracy, content, policies, or practices of any third-party service. Your use of third-party services is governed solely by their respective terms of service and privacy policies. We disclaim all liability for any harm or damages arising from your interaction with third-party services, including those integrated into or accessed through our Services.
The inclusion or recommendation of any third-party service does not constitute an endorsement or warranty by M+M.
Certain Services provided by Michell + Marteen and its portfolio companies involve artificial intelligence, machine learning, and automated workflows ("AI Services"). By using these AI Services, you acknowledge and agree to the following:
AI-generated content, recommendations, analyses, and outputs are produced by automated systems and may be inaccurate, incomplete, outdated, or inappropriate for your specific circumstances. You are solely responsible for evaluating, verifying, and determining the suitability of any AI output before acting upon it.
We make no representation or warranty that AI or automation Services will achieve any particular business outcome, performance improvement, revenue increase, cost reduction, or other result. Actual results will vary based on factors outside our control, including your business environment, the quality of data provided, and market conditions.
You acknowledge that AI and automation systems may make errors and that human oversight is required for any decision with significant business, financial, legal, or operational consequences. Michell + Marteen and its portfolio companies are not responsible for decisions made in reliance on automated outputs without appropriate human review.
You are solely responsible for the accuracy, legality, and quality of any data you provide to or through our AI Services. We disclaim all liability for outputs produced from inaccurate, incomplete, or unlawfully obtained input data.
Nothing contained in or provided through the Services constitutes legal, financial, tax, medical, psychological, or other licensed professional advice. Any information provided is for general informational purposes only and should not be relied upon as a substitute for consultation with a qualified professional.
Michell + Marteen expressly disclaims all liability for any action taken or not taken in reliance on information provided through the Services. You should seek independent professional advice before making any significant business, financial, legal, or operational decision.
Michell + Marteen reserves the right, in its sole and absolute discretion, to suspend, restrict, or terminate your access to any or all of the Services at any time, for any reason or no reason, with or without notice, and without liability to you.
You may discontinue use of the Services at any time. Termination of your access does not relieve you of any obligations incurred prior to termination, including payment obligations under any separate service agreement.
Upon termination, all provisions of these Terms which by their nature should survive termination — including intellectual property provisions, disclaimer of warranties, limitation of liability, indemnification, and governing law — shall survive.
These Terms and any dispute arising out of or relating to these Terms or the Services shall be governed by and construed in accordance with the laws of the State of Georgia, United States, without regard to its conflict of law principles.
Any dispute, claim, or controversy arising out of or relating to these Terms or the Services that cannot be resolved informally shall be submitted to binding arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules. The arbitration shall be conducted in Atlanta, Georgia. The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.
To the extent any dispute is resolved in court rather than arbitration, you and Michell + Marteen each waive any right to a jury trial in connection with such dispute.
Any claim or cause of action arising out of or relating to these Terms or the Services must be filed within one (1) year after such claim or cause of action arose, regardless of any statute of limitations to the contrary. Claims not filed within this period are permanently barred.
These Terms, together with the Privacy Policy and any applicable service-specific terms, constitute the entire agreement between you and Michell + Marteen with respect to the Services and supersede all prior agreements, representations, and understandings.
Michell + Marteen reserves the right to modify these Terms at any time, in its sole discretion, without prior notice. Modifications are effective immediately upon posting. Your continued use of the Services following any modification constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.
If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, and all other provisions shall remain in full force and effect.
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. Any waiver must be made in writing and signed by an authorized representative of Michell + Marteen to be effective.
You may not assign or transfer any rights or obligations under these Terms without M+M's prior written consent. Michell + Marteen may freely assign these Terms or any of its rights or obligations hereunder without restriction, including in connection with a merger, acquisition, or sale of assets.
Michell + Marteen shall not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including acts of God, natural disasters, pandemic, war, terrorism, labor disputes, power outages, internet or telecommunications failures, or governmental action.
These Terms do not confer any rights or remedies upon any third party. Nothing herein creates any agency, partnership, joint venture, or employment relationship between you and Michell + Marteen.
Questions regarding these Terms should be directed to:
Michell + Marteen LLC
Houston, Texas
legal@michellmarteen.com
Submission of a contact request does not create an attorney-client relationship or any other legal relationship between you and Michell + Marteen. For legal matters, please retain qualified legal counsel.